Christmas Delivery and Opening Hours
Christmas and New Year Opening Hours
During the Christmas holidays this year, our offices will be closed from 5:00pm on the 20th of December and will reopen at 9:00am on the 2nd of January. Please be aware that any orders placed between these dates will be processed in the new year.
Any enquires or emails that are sent over during this time may still be dealt with as our staff continue to monitor, but nothing you order will be processed or any issues fully dealt with until at least the 2nd of January.
Last Dates for Delivery before the Christmas Holidays
To ensure we keep up our great service over the holiday period, and to make sure our customers can receive their goods in good time, we have set the following rules:
- For Express delivery before Christmas please order before midday on the 20th of December, any orders placed after this time may not be processed in time for Christmas and will be delivered in the New Year.
- For Standard delivery before Christmas please order before midday on the 18th of December, any orders placed after this time may not be processed in time for Christmas and will be delivered in the New Year.
Returns
For any customers wanting a refund the cut off day for it to be processed before the holidays will be the 20th of December. Any exchanges will be processed on the 2nd of January.