RETURNS & EXCHANGES

If our Salonwear fails to meet your expectations, or even if you just need a different size, we allow you to return the goods for an exchange or refund. **Please note: 'Bespoke, clearance, and personalised items (i.e. embroidered) are exempt and non-returnable**

In order for Salonwear to process your return/exchange you must complete our 'Returns & Exchanges' form, and adhere to the following:

Return items in perfect condition // Return items within 14 days of delivery // State what 'additional funds' (inc. postage costs) we may need to take to get an 'exchange' back to you // State the method of payment you wish to pay by i.e. 'Card as before' when additional funds are needed // Ensure 'Senders Address' details are clearly visible on the back of the returning parcel. **Filling out all the necessary fields will speed up your return/exchange considerably**

You can find our 'Returns and Exchanges' form on the reverse of your invoice. If you require a copy of this form, please CLICK HERE and print.

Please note that all refunds are subject to a standard 10% handling & restocking charge, and any postage & packaging costs cannot be refunded. In all cases we advise you to obtain proof of postage at your post office (just in case the parcel does not reach us).

Thank you, Salonwear